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Rental Policies / ITZ Vacation Properties

ITZ Vacation Properties Terms of Use.

The property will be ready for occupancy at 4:00 PM EST / Check out time is 10:30 AM EST on the ending day of your lease. It is very important you be ready to check out at 10:30 AM on your departure date so the cleaning crew will have time to prepare the property for the next guest.

Payment:
ITZ Vacation Properties accepts payment by credit card only (Visa, Master Card, or Discover Card). We have found this payment method to be the best for both parties by simplifying the process and protecting everyone involved.

Deposit:
A Reservation Deposit in the amount of 50% of the rental fee and a $250 refundable security deposit will be due at the time the booking is made .The remaining balance of the rent will be due thirty days prior to arrival. If you are booking your reservation within 30 days of your arrival date, the total rental amount and the refundable security deposit will be due at time of booking. Smoking and pets are not allowed inside the house. Failure to abide by these rules could mean the forfeit of the security deposit.

Minimum Stay Policy:
ITZ Vacation Properties has a three day minimum stay policy and during our peak season the minimum night stay requirement may extend to five nights. Please check the online booking calendar or contact us directly for more details.

Cancellation Policy:
If booking is canceled up to 30 days prior to arrival date, 50% of initial rent deposit and full amount of security deposit will be refunded. No refunds other than the security deposit will be given on cancellations less than 30 prior to arrival time. If balance is not received within the specified time, the owner reserves the right to cancel booking without any refund of the initial rent deposit. No refunds will be given for late arrival / early departure. We strongly suggest the purchase of traveler’s insurance to cover any unforeseen circumstances. Rates are subject to change until confirmed.Any cancellation or change must be made in writing (fax or email acceptable)

National Disasters and Weather / Storm Policy:
We do not refund rents or deposits lost due to cancelled or shortened stays because of natural disasters and / or storms. Departures due to natural disasters and / or inclement weather / storms do not warrant refund of rent or deposit.

Lessor (Owners) responsibility:
The Lessor (Owners) will provide and maintain appliances. We will not be liable for interruption of these services that is beyond our control. We will also not be responsible for interruption of water, gas, AC, heat, electricity, internet, or Direct TV that is beyond our control. Please promptly notify us of any problems. In the event the Landlord is responsible for the repair, please be aware that all repairs will be prioritized and emergencies will be handled first. Emergencies consist of something that cannot wait for the next business day. For emergencies only, you may contact Jamie directly at (407) 733-5312. All appliances and A/C units are fully covered by warranty. If at anytime you run into a problem please let us know and allow the company a timeframe of 24-48 hours for service. Renter may not end this agreement or obtain a refund because of these interruptions.

Guest Responsibility:
The rules, policies and procedures listed within this Terms / Rental Policy, and House Rules (posted inside the property). You must lave the property on the date and time designated. Check in is 4:00PM EST and check out is 10:30AM EST.

Guest assures the Lessor (Owners) that the tenants will observe all conditions and terms of the lease as to maintaining the premises in good order and appearance and will conduct themselves in a manner inoffensive to neighbors.

Credit Card Authorization:
I (Guest) understand and consent to the use of the credit card provided without original signature on the charge slip. I understand by completing the online reservation process and clicking “I have read, and I understand, the cancellation and deposit policies of this property” and that I am bound by this agreement and have signed “electronically”, and that this Credit Card Authorization cannot be revoked and will not terminate until 60 days after leased premises are vacated. My reservation deposit in the amount of 50% of the rental fee and $250 security deposit is payable at the time of booking and will be applied toward my stay once my reservation has been confirmed by the owner.